Just a quick reminder that this Friday is New Years Day, and the courts will be closed.
We will find out tomorrow what courts will be opened or closed this Monday Dec 28, this because Boxing Day falls on a Saturday, so Monday would be a Stat holiday. Just to give you a heads up in case you needed access to the courts on Monday.
Our head office will be closing Christmas Eve sometime around Noon, possibly later, call by chance, and or email for service.
Normal business hours will resume Monday Dec 28, till New Years Eve, were we will close around Noon.
Monday Jan 4, 2016 will see a return to normal business hours.
You can send all documents for service to any of our offices by mail, courier, or email directly at any time during the holidays.
From all of us we wish you a Merry Christmas and Happy New Year!
3 decades ago what started as a one man operation has turned into Canada’s largest process serving company 30 years later. For us it seems like we have just begun, as we continue to grow and evolve, thank you to all our clients we look forward to serving you for another 30 years!
Today our head office received a letter from a client of ours asking if there was anything that we could do to help them with a bill for services rendered that they just received from us.
The account was very substantial and I must admit I was surprised when I saw it myself.
The file though must also have set a new record for the amount of court attendances that we performed for them to obtain the necessary documents that they needed.
It was a lot of work, and we even went into pocket for costs to perform the services needed.
This is not the first time I have seen such a request, in fact in the last few months we have given substantial discounts to our bills once the file was completed.
This is were I need you to stay tuned and follow me closely.
There was nothing wrong on our end, all services and requests made to us were followed perfectly.
The problems were on the lawyers side, either a clerk forgot something, submitted the wrong forms, missed forms, etc…
This is not a surprise, we hold our breath each and every day when we are in court, the vast differences across the country make it no surprise to us when mistakes are noted and have to be corrected.
We do all we can that if we notice them ahead of time, we contact our client and notify them of the mistake and rectify it before we head to court, thus saving time, money and headaches for all involved.